If, for any reason, you are unable to care for your puppy at any point in their life, we require that you return the puppy to us. We will gladly take the puppy back, no questions asked, and ensure they are placed in a suitable home. This policy is in place to prevent our puppies from ending up in shelters or unstable situations.

All our puppies come with a health guarantee, as outlined in your puppy contract. If, within the specified timeframe, your puppy is diagnosed with a life-altering genetic condition covered under our guarantee, we will work with you to provide a replacement puppy from a future litter, subject to availability. Please refer to your contract for specific terms and conditions.

If you need to return your puppy, please contact us immediately at [insert contact information]. We will arrange a time for the puppy to be returned to us safely and with minimal stress for both you and the puppy.

Please note that we do not offer refunds for returned puppies. Our priority is to ensure the puppy’s well-being and to find them a new loving home.

Please note that we do not offer refunds for returned puppies. Our priority is to ensure the puppy’s well-being and to find them a new loving home.

Please note that we do not offer refunds for returned puppies. Our priority is to ensure the puppy’s well-being and to find them a new loving home.

If you choose to rehome the puppy privately, we require that you notify us in advance. We may assist in finding a suitable home and will ensure the new owners are aware of our policies. A rehoming fee may apply to cover administrative costs.

At Brooklyn Frenchie Haven, we believe in responsible breeding and lifelong support for our puppies and their families. Thank you for trusting us to be part of your journey.


This policy is clear, professional, and emphasizes the breeder’s commitment to the puppies’ well-being. Let me know if you’d like to adjust or add anything! 😊

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Jason